1. Introduction
Welcome to LGFT - Let's Get Fit Together! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, process, and protect your personal information when you interact with our fitness community, marketplace, coaching suites, and web platforms.
2. Information We Collect
We collect information to provide and improve our services. The types of data we collect include:
- Account & Profile Data: Name, email address, date of birth, profile photos, and registration details.
- Fitness & Health Data: Workout logs, nutrition entries, weight goals, challenges, and progress metrics that you voluntarily input.
- Identity Verification Data (NIN): If you apply for a Merchant Shop or a Certified Coach profile, we collect your National Identity Number (NIN / vNIN) securely for KYC (Know Your Customer) and anti-fraud verification.
- Financial & Transaction Data: App wallet balances, subscription history, and masked payment card details. Actual card processing is handled securely by Paystack; we do not store full card numbers on our servers.
- Device & Usage Data: IP address, browser type, app activity, log data, and optional location information for matching you with local gym buddies.
3. How We Use Your Data
- To deliver our core services, including tracking fitness goals and rendering social feeds.
- To verify merchant and coach identities, ensuring a safe marketplace ecosystem.
- To process subscription billing and handle wallet payouts securely.
- To personalize your experience, recommending relevant challenges, coaches, or products.
- To send essential reminders, updates, and motivational notifications.
- To analyze platform trends, combat fraud, and enforce our Terms of Use.
4. Sharing & Third Parties
We do not sell or rent your personal data to advertisers. We only share your information in the following strictly controlled scenarios:
- Payment Processors: We share billing data with licensed payment gateways (e.g., Paystack) to process transactions safely.
- Identity Partners: NIN/vNIN data is shared securely with NIMC-accredited identity verification providers solely for the purpose of validating your identity.
- Coaches & Merchants: If you purchase a program or item, we share necessary fulfillment details (like your name or shipping address) with the respective coach or shop owner.
- Legal Compliance: We may disclose data to law enforcement agencies if required by a valid legal subpoena or court order, or to protect the safety of our community.
5. Your Rights (NDPA)
In accordance with the Nigeria Data Protection Act (NDPA) and global privacy standards, you maintain full control over your data. You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Edit or update inaccurate information in your profile settings.
- Deletion (Right to be Forgotten): Request full deletion of your account and associated personal data, subject to legal data retention requirements (e.g., anti-money laundering transaction logs).
- Opt-Out: Unsubscribe from marketing communications at any time.
6. Data Security & Retention
We implement robust technical safeguards, including HTTPS encryption, secure database storage, and strict authentication mechanisms to protect your data from unauthorized access.
We retain your personal information only for as long as your account is active, or as needed to comply with our legal and financial regulatory obligations.
7. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in legal requirements or platform features. You will be notified of material changes via an in-app notification or email. Your continued use of the platform after updates take effect constitutes your acceptance of the revised policy.
8. Contact Us
If you have questions, concerns, or requests regarding your privacy and data, please contact our Data Protection Officer at:
support@letgetfittogether.com
